The Social Mentions Feed

The Social Mentions Feed serves as your gateway to authentic social media content and conversations revolving around your brand.

What is it?

This groundbreaking feature revolutionizes the way you engage with your audience by aggregating organic social mentions from TikTok, YouTube, and Instagram, even capturing Stories after they’ve disappeared. Discover the pioneering social listening tool that comprehensively tracks your brand mentions, presented in a data-rich content gallery.

How do brands utilize the Social Mentions feed?

Gain insights into their brand visibility
Evaluate the efficacy of their gifting initiatives
Identify promising creators for potential collaborations
Monitor sponsored partnerships
Strengthen connections with existing brand ambassadors

Leveraging Advanced Features & Analytics in the Social Mentions Feed

Brands are using the Social Mentions feed to discover the best organic content, find new promoters, optimize their gifting efforts and more. There are advanced features within the Social Mentions Feed that, we don’t want you to miss:

Custom Tracking Tags
Estimated Media Value, Cost and ROI
True Follower Count
Been Gifted To

Common Instagram Connection Issues

Most Common Issues:

Using the ShopMy app
Instagram account is not a Creator or Business account
Instagram account is Private
Delete the ShopMy Integration and clear your cache (Chrome Required)
Permissions

Other Issues:

Confirm ShopMy Facebook page is linked to Instagram
“It won’t let me choose the correct Instagram and is linking to the wrong one”
Confirm ‘full access’ privileges in Meta Business Suite